Customer Service Representative

1 month ago


Manitowoc, Wisconsin, United States Lowe's Companies Full time

About the Role

Lowe's is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer issues in a timely and professional manner.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Answer customer questions about products, services, and promotions.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Work collaboratively with other team members to achieve sales and customer service goals.

Requirements

  • 6 months of experience in a customer-facing role, preferably in retail.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.

Equal Opportunity Employer

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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