Medical Office Receptionist
4 weeks ago
Job Summary
Valor Healthcare is seeking a Medical Office Receptionist to provide exceptional patient care and administrative support in our Community Based Outpatient Clinic (CBOC). As a key member of our team, you will be responsible for ensuring a seamless patient experience, from check-in to check-out.
Key Responsibilities
- Actively assist with administrative tasks related to patient care, including verifying clinical reminders and inputting patient information into VISTA/CPRS.
- Provide excellent customer service to patients, colleagues, and clinic visitors, both in person and over the phone.
- Schedule clinic appointments, check patients in and out, and fulfill compliance requirements.
- Participate in outreach events to support enrollment initiatives and support patient enrollment and retention.
Requirements
- High School Diploma/GED or equivalent education
- Strong computer skills, EMR experience preferred
- Demonstrated high-quality customer service and organization skills
- Minimum 1-year experience in a clinical or call center environment (preferred)
About Valor Healthcare
Valor Healthcare operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers.
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