Patient Access Representative Part Time Nights

1 day ago


Vineyard Haven, Massachusetts, United States Mass General Brigham Full time
Job Summary:

The Patient Access Representative is responsible for ensuring the accuracy and completeness of patient information in the hospital's registration system. This includes verifying and entering insurance information, as well as coordinating with other departments to ensure seamless patient flow. The ideal candidate will possess excellent communication skills, be able to multitask in a fast-paced environment, and have a strong attention to detail.

Key Responsibilities:

Coordinate and perform duties to ensure the MVH registration system is up to date with correct patient information

Verify, enter, and confirm all insurance information

Cross-train to cover switchboard/ER Greeter and mail room functions

Provide professional and courteous service to patients and families

Requirements:

High school diploma or equivalent

Ability to read, write, and speak fluent English

Excellent customer service skills

Ability to multitask in a fast-paced environment

Strong computer skills and knowledge of hospital registration and EPIC systems

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