Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Teller - Part Time, you will be responsible for providing exceptional customer service and support to our customers in our lobbies.
Key Responsibilities- Greet customers and provide assistance with their financial needs
- Demonstrate the use of our mobile app and ATMs to complete simple transactions
- Create amazing experiences for our customers by providing personalized advice and solutions
- Meet quarterly referral goals and confidently cash checks, process withdrawals and deposits
- Meaningful work and relationships with colleagues and leadership
- Commitment to community through volunteer opportunities and donation matching
- Career opportunities, rewards, and upskilling through training and development resources
- Exceptional benefits, including comprehensive health care coverage and 401K with corporate match
- High School degree or GED
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- 6 months of experience processing transactions (cash and/or digital payments)
- Motivates others through collaboration
- Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours per Week: 20
Work Schedule: Varies with branch needs and may include weekends and evenings
The salary range for this position is $17.00- $22.45 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
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Customer Service Representative Teller
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Brand Ambassador Representative
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