Community Liaison

6 days ago


Berkeley, California, United States Dinerstein Companies Full time
Job Summary

As a Community Assistant with The Dinerstein Companies, you will be an integral part of a dynamic team that develops and manages premier apartment communities across the nation. This role requires a multifaceted individual who can provide exceptional customer service, support leasing efforts, and foster positive resident relationships.

Responsibilities
  • Manage leasing inquiries, conduct property tours, and assist prospects with the application process.
  • Ensure accurate and organized digital and physical lease files.
  • Report variances to the leasing team and maintain a high level of professionalism.
  • Contribute to the operational success of the property by fostering positive resident relationships and providing excellent customer service.
  • Participate in community events, respond to resident requests, and ensure timely resolutions to concerns.
  • Stay informed about company policies and procedures, as well as industry training, to maintain consistent compliance.
Requirements
  • Previous experience in customer service or a related field is a plus, but passion and people skills are essential.
  • A commitment to staying informed about the property and its operations.
  • Detail-oriented mindset and ability to manage multiple tasks efficiently.
  • A friendly demeanor that establishes trust with prospective and current residents.
Benefits

The Dinerstein Companies values its employees and offers a comprehensive benefits package, including health coverage, retirement planning, and financial security options. We strive to maintain a collaborative and creative work environment that encourages growth and development.


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