Master Data Management Director

4 weeks ago

Cleveland, Ohio, United States Insight Global Full time
Job Title: MDM Manager

Insight Global is seeking an experienced MDM Manager to join our team in Downtown Cleveland. As a key member of our Shared Data Platform IT group, you will be responsible for managing a team of 5-6 individuals, including developers, engineers, and analysts.

The MDM Manager will work closely with a cross-functional team to provide technical expertise in requirements analysis and solution design, while also providing mentorship and training to team members on processes and tools.

Key Responsibilities:
  • Ensure teams follow correct procedures, policies, and documentation requirements across project phases.
  • Improve existing support processes to make them more efficient, cost-effective, and simple.
  • Guide the team through development, testing, and implementation stages, and review completed work effectively.
  • Provide direction and technical expertise in design, development, and systems integration.
  • Make quick decisions and solve technical problems to provide an efficient environment for project implementation.
  • Identify resource and equipment requirements, efficient capacity planning, and manage software and hardware availability.
  • Provide technical training to teams when required and serve as a technical mentor to team members.
  • Create process flows, high-level functional, and detailed technical design specifications from business requirements.
  • Provide customer support for business-critical application problems and issues.
  • Assist with testing and deployment of Release Update Pack and other module upgrades to keep application release level current.
  • Proactively work through service requests with vendor support as needed.
  • Provide support to System Administrators relating to custom responsibilities, security profiles, menus, and user account provisioning.
  • Partner with business analysts and application super to successfully complete projects.
Requirements:
  • Bachelor's degree in Computer Science or related field and 10+ years of professional IT experience.
  • Strong understanding of Master Data Management.
  • Extensive experience with event streaming concepts and real-time data exchanges.
  • Understanding of cloud architecture and data architecture.
  • Experience with Data Interfaces and Data Integrations.
  • Multi-Cloud Environment Background, specifically in Azure.
  • Self-starter mentality, execution mindset, and the ability to identify new problems.
Benefits:

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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