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Front Desk Representative

2 months ago

Frisco, Texas, United States Well Rooted Pediatrics PLLC Full time
Job Title: Front Desk Representative

We are seeking a highly skilled and organized Front Desk Representative to join our team at Well Rooted Pediatrics PLLC. As a Front Desk Representative, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth experience for all visitors.

Responsibilities:
  • Greeting and Check-in: Greet clients as they arrive, provide a warm welcome, and ensure a seamless check-in process.
  • Scheduling and Coordination: Maintain accurate and up-to-date scheduling records, coordinate appointments, and ensure timely communication with clients.
  • Phone and Email Management: Answer and screen phone calls, take messages, and respond to emails in a timely and professional manner.
  • Administrative Tasks: Assist with paperwork, filing, and data entry, ensuring accurate and secure storage of client information.
  • Customer Service: Provide exceptional customer service, addressing client concerns and resolving issues in a professional and courteous manner.
Requirements:
  • Education: High School Diploma or equivalent required.
  • Experience: At least 1 year of medical office/clerical experience preferred.
  • Skills: Proficiency in computer software, excellent communication and organizational skills, and a positive attitude.

We offer a competitive salary, flexible schedule, and a great work-life balance. If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.