Front Desk Representative
7 days ago
Front Desk Attendant Role at Texas Family Fitness
As a Front Desk Attendant at Texas Family Fitness, you will be responsible for providing exceptional customer service to our members and guests. This includes greeting every member and guest promptly, engaging with every member to ensure they feel welcomed, and knowledgeably answering inquiries by phone and in person regarding memberships and services. You will also be responsible for promptly resolving guest complaints in a professional and courteous manner. Additionally, you will check every member and guest in immediately upon arrival and bid farewell to all guests leaving. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this role.
Key Responsibilities:
Provide exceptional customer service to our members and guests
Greet every member and guest promptly and engage with every member to ensure they feel welcomed
Knowledgeably answer inquiries by phone and in person regarding memberships and services
Promptly resolve guest complaints in a professional and courteous manner
Check every member and guest in immediately upon arrival and bid farewell to all guests leaving
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