Tailor Shop Manager

11 hours ago


New York, New York, United States Alts (fka Alteration Specialists) Full time
Tailor Shop Manager Job Description

Alts | Alteration Specialists is seeking a seasoned Tailor Shop Manager to lead our team of skilled tailors and fitters. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and customer satisfaction in our garment production process.

Key Responsibilities:
  • Client Relationship Management and Fittings: Maintain a professional and welcoming studio environment, conduct fittings according to our standards, and build relationships with clients, influencers, and brands.
  • Machine Production and Sewing: Demonstrate proficiency in machine production, teach and develop your team's skills, and cultivate expertise in mens, womens, and bridal alterations.
  • Analytics: Track production, communicate with the front desk and operations team, and provide management with your team's schedule and any discrepancies.
  • Team Management: Encourage respect among your team, address unprofessional behavior, and work with HR to distribute formal write-ups and Performance Improvement plans.
Requirements:
  • 10+ years of alteration tailoring experience
  • 4-5 years of general fitting experience
  • 1-2 years of fitting both mens and womens garments
  • Proficiency in English
  • Strong written communication skills
  • 1-3 years of management experience (desired)
About Us:

Alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right through fair compensation and benefits, comprehensive training, thoughtful management, and specific attention to growth and development of our staff.


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