Senior Store Protection Specialist

7 days ago


Oakland, California, United States Vets Hired Full time
About the Job

Vets Hired is seeking a highly skilled and experienced Senior Store Protection Specialist to join our team. As a key member of our Loss Prevention team, you will be responsible for mitigating theft and fraud, maintaining a safe and secure environment, and minimizing operational shortages.

Key Responsibilities:
  • Partner with ALPM and RISC to monitor store and corporate level reporting to identify possible external theft activity and trends.
  • Monitor entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.
  • Identify and interact with customers exhibiting behaviors that demonstrate the intent to cause loss or commit fraud.
  • Identify theft indicators and utilize intelligence to validate external theft incidents.
  • Report and provide supporting evidence of external theft incidents to ALPM and RISC.
  • Coordinate with law enforcement to resolve external theft incidents upon approval from ALPM.
Requirements:
  • High school education or equivalent required, AA degree preferred.
  • Demonstrated ability to work effectively both independently and within a team in a fast-paced environment.
  • Ability to collaborate effectively with internal and external partners, including law enforcement.
  • Strong written and oral communication skills.
  • Demonstrated ability to build and maintain working relationships with associates at all levels of the organization.
  • Excellent customer service skills.
  • Demonstrated ability to effectively problem solve with the proper sense of urgency.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions.


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