Current jobs related to Consumer Investments Operations Lead - Pennington, New Jersey - Bank of America

  • Production Services Lead

    2 weeks ago

    Pennington, New Jersey, United States Bank of America Full time

    Job Title: Production Services LeadBank of America is seeking a highly skilled Production Services Lead to manage medium-large projects for an operations segment, product line, or function. The ideal candidate will have a strong analytical and problem-solving background, with 3-5 years of experience in a similar role.The Production Services Lead will be...

  • Production Services Lead

    4 weeks ago

    Pennington, New Jersey, United States Bank of America Full time

    Job Title: Production Services LeadAt Bank of America, we are committed to creating a workplace where our teammates can thrive and grow. As a Production Services Lead, you will play a critical role in managing medium-large projects for our operations segment, product line, or function.Key Responsibilities:Manage research and analysis of existing operations,...

  • Manufacturing Operations Specialist

    1 month ago

    Pennington, New Jersey, United States Randstad Full time

    Manufacturing Worker Job DescriptionAs a Manufacturing Worker at Randstad, you will be responsible for operating assembly equipment and/or second operation machines. Your tasks will include inspecting, trimming, testing, fixturing, assembling, and packaging products. You will also operate and monitor machinery and equipment used in the manufacturing process,...

  • Manufacturing Operations Specialist

    1 month ago

    Pennington, New Jersey, United States Randstad Full time

    Manufacturing Worker Job DescriptionAs a Manufacturing Worker at Randstad, you will be responsible for operating assembly equipment and/or second operation machines. Your tasks will include inspecting, trimming, testing, fixturing, assembling, and packaging products. You will also operate and monitor machinery and equipment used in the manufacturing process,...

  • Banking Operations Specialist

    2 weeks ago

    Pennington, New Jersey, United States Bucher & Christian Consulting, Inc. dba BCforward Full time

    Job Title: Banking Operations SpecialistBCforward is seeking a highly motivated Banking Operations Specialist to join our team in Pennington, NJ.Job Summary:This role is responsible for providing quality service and effective operations support for internal business partners and external clients. The successful candidate will have a strong background in...

  • Banking Operations Specialist

    2 weeks ago

    Pennington, New Jersey, United States Bucher & Christian Consulting, Inc. dba BCforward Full time

    Job Title: Banking Operations SpecialistBCforward is seeking a highly motivated Banking Operations Specialist to join our team in Pennington, NJ.Job Summary:This role is responsible for providing quality service and effective operations support for internal business partners and external clients. The successful candidate will have a strong background in...

  • Storage and Backup Delivery Lead

    6 days ago

    Pennington, New Jersey, United States Bank of America Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.We are looking for a skilled professional to lead our Storage and Backup Delivery team. As a Global...

  • Welder, Fabricator, Machine Operator

    4 weeks ago

    Pennington, New Jersey, United States Kooltronic, Inc Full time

    Job Title: Spot Welder, Sheet Metal Fabricator, Machine OperatorKooltronic, Inc, a leading manufacturer of air-conditioners, heat exchangers, blowers, and air-moving products, is seeking multiple candidates for employment as a spot welder, machine operator, or a sheet metal fabricator to work in its modern, air-conditioned facility.Job Responsibilities:Use...

  • Banking Operations Analyst

    4 weeks ago

    Pennington, New Jersey, United States LHH Recruitment Solutions Full time

    Job OverviewLHH Recruitment Solutions is seeking a highly skilled Banking Operations Analyst to join their team on a 9-month contract opportunity with a leading financial services company. The ideal candidate will have experience in a banking environment and a passion for delivering exceptional customer service.Key Responsibilities:Resolve complex client...

  • Global Storage and Backup Delivery Lead

    3 days ago

    Pennington, New Jersey, United States Hispanic Technology Executive Council Full time

    At Hispanic Technology Executive Council, we strive to be a great place to work for our teammates around the world. We believe in the importance of working together and offering flexibility to our employees. Our approach to flexibility is multi-faceted, depending on the various roles in our organization.This role is responsible for planning and coordinating...

  • Financial Operations Supervisor

    2 months ago

    Pennington, New Jersey, United States Retirement Unlimited Full time

    Retirement Unlimited, Inc., a leading provider of Residential Living, Assisted Living, and Memory Care, is seeking a Business Office Manager to oversee essential financial operations.The Business Office Manager will be accountable for all financial and administrative functions, including monthly resident billing, accounts receivable, accounts payable,...

  • Food Service Operations Manager

    4 weeks ago

    Pennington, New Jersey, United States Compass Group Careers Full time

    Job Title: Assistant Food Service DirectorCulinary Excellence at Compass Group CareersWe are seeking a highly skilled and experienced Assistant Food Service Director to join our team at Compass Group Careers. As a key member of our culinary team, you will be responsible for providing exceptional support to our Food Service Director in ensuring the highest...

  • Physical Therapist

    1 month ago

    Pennington, New Jersey, United States TotalMed Full time

    Travel Physical Therapist OpportunityWe are seeking a skilled Physical Therapist to join our team for a travel assignment in New Jersey.About TotalMedTotalMed is a leading healthcare staffing agency dedicated to providing exceptional service and support to our healthcare professionals.BenefitsCompetitive compensationFirst-day medical benefits401(K)...

  • Dynatrace Performance Engineer

    2 days ago

    Pennington, New Jersey, United States Collabera Full time

    Job Title: Dynatrace Performance EngineerAbout the Role:We are seeking a skilled Dynatrace Performance Engineer to join our team at Collabera. As a key member of our IT department, you will be responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility.Key Responsibilities:- Deploy and configure...

  • Travel Nurse ICU RN

    4 weeks ago

    Pennington, New Jersey, United States GHR Healthcare - Travel Division Full time

    Job Title: Travel Nurse ICU RNGHR Healthcare - Travel Division is seeking a skilled travel nurse to join their team in Trenton/Pennington, New Jersey.Job Details:Specialty: ICU - Intensive Care UnitDiscipline: RNDuration: 8 weeksShift: 12 hours, nightsEmployment Type: TravelGHR Healthcare - Travel Division offers a range of benefits to their travel nurses,...

  • National Financial Solutions Advisor

    1 week ago

    Pennington, New Jersey, United States Bank of America Full time

    Job Description:At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we're looking to provide care and guidance for our clients when...

  • Java Developer with.NET Expertise

    3 weeks ago

    Pennington, New Jersey, United States ApTask Full time

    About Client:The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. With a strong emphasis on employee training and development, the company invests in research and development to stay at the...

  • Business Development Officer

    4 weeks ago

    Pennington, New Jersey, United States The Bank of New York Mellon Full time

    Pershing X Business Development OfficerWe are seeking a highly skilled Business Development Officer to join our Pershing X team. As a Business Development Officer, you will be responsible for leading complex sales opportunities and driving revenue growth across all Pershing X products and services.Key Responsibilities:Identify prospective clients and lead...

  • Neonatal Physician Specialist

    2 days ago

    Pennington, New Jersey, United States Pediatrix Full time

    Job SummaryPediatrix Medical Group is seeking an experienced neonatologist to join our well-established team in historic Pennington, NJ. The ideal candidate will have a strong background in neonatal care and a passion for delivering high-quality patient care.Responsibilities• Provide expert neonatal care to patients in our 30-bed Level 3 NICU and regional...

  • Travel Nurse OR RN

    2 weeks ago

    Pennington, New Jersey, United States GHR Healthcare Full time

    Job Opportunity: Operating Room Travel NurseGHR Healthcare is seeking a skilled Operating Room Travel Nurse to join their team in Pennington, New Jersey.Job DetailsSpecialty: Operating RoomDiscipline: Registered Nurse (RN)Duration: 8 weeksShift: 12 hours, nightsEmployment Type: TravelThis is a night shift position, working every 3rd weekend. The ideal...

Consumer Investments Operations Lead

2 months ago

Pennington, New Jersey, United States Bank of America Full time

Job Overview:


At Bank of America, our mission is to enhance financial well-being through every connection we foster.

We believe in Responsible Growth, which is integral to our operations and how we serve our clients, employees, communities, and shareholders daily.

Creating a supportive work environment is essential to our success, and we are committed to fostering diversity and inclusion across our workforce.

We value individuals from various backgrounds and experiences, and we invest significantly in our employees and their families by providing competitive benefits that support their overall well-being. Bank of America emphasizes collaboration while also offering flexibility tailored to the diverse roles within our organization.

Working with us provides a rewarding career with opportunities for personal and professional growth, enabling you to make a meaningful impact.


Key Responsibilities:


The Consumer Investments Operations Process Owner serves as the primary contact for ongoing process oversight, maintains a roadmap for enhancements, and manages cross-departmental relationships and routines.

In this capacity, the individual will be tasked with:

  • Guaranteeing the promptness and precision of process documentation and upkeep within the Process Owner Portal (POP) application
  • Ensuring effective process performance while managing associated risks
  • Tracking process and control efficiency through relevant data such as metrics, testing outcomes, audit findings, complaints, and operational losses
  • Administering comprehensive reviews and updates to policies, procedures, and related documentation (e.g., forms, FAQs, user guides)
  • Defining, reviewing, and approving all communications, training materials, associate readiness, Global Policy Source (GPS), and Online Resource Center (ORC) content, along with related guides
  • Addressing broad operational challenges and coordinating activities across various business lines and operational segments.
  • Overseeing User Acceptance Testing (UAT) and pilot programs for all system and process updates
  • Collaborating with frontline leadership to enhance performance and execution
  • Specifying process change requirements and conducting Universal Change Risk Assessments (UCRA) as necessary
  • Responding to escalations from partner organizations (Compliance, Audit, Controls)
  • Engaging in strategic and tactical initiatives that affect processes
  • Identifying opportunities for process enhancements by collecting feedback from employees and/or customers, pinpointing pain points, and determining root causes
Essential Qualifications:

  • Familiarity with both operations and investment sectors
  • Strong understanding of operational controls related to compliance and risk management
  • Capacity to identify improvement areas, challenge the status quo, recommend solutions, and drive actions
  • Proven analytical skills with a track record of delivering results
  • Excellent verbal and written communication abilities
  • Strong relationship management skills to navigate complex stakeholder alignments
  • Ability to thrive in a team-oriented environment with a focus on high-quality execution
  • Solid problem-solving and conceptual thinking capabilities
Preferred Qualifications:

  • Insight into Preferred clients and business
  • Experience with audits and/or regulatory examinations
  • Background in Consumer Investments operations
  • In-depth knowledge of strategy deployment and process enhancement

Enterprise Job Overview:
Accountable for a product initiative aligned with the enterprise strategy and performance objectives for one of the Customer Segments (i.e., Retail, Preferred & Small Business).

Collaborates with Product(s) and Channel(s) teams to drive strategy and integrate delivery, ensuring the customer perspective is prioritized in achieving objectives.

Responsible for segment initiatives, investments, activities, and performance. Accountable for decisions, including process modifications, informed by Voice of Customer (VOC) feedback and customer analytics.

Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40