Current jobs related to Client Relations Advocate II - West Columbia, South Carolina - US Tech Solutions
-
FCMB Claims Customer Service Advocate II
3 weeks ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeJob DescriptionAs a Claims Customer Service Advocate II at BlueCross BlueShield of South Carolina, you will be responsible for responding to routine correspondence and telephone inquiries related to claims or appeals. Your attention to detail will be crucial in identifying incorrectly processed claims and completing adjustments and related reprocessing...
-
Customer Service Advocate II
2 weeks ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeJob SummaryWe are seeking a skilled Claims Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for responding to customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat,...
-
Customer Service Advocate II
1 week ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeJob SummaryWe are seeking a skilled Customer Service Advocate II - Claims Specialist to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for responding to customer inquiries, researching and resolving claims, and providing exceptional service to our members.Key...
-
Claims Customer Service Advocate II
1 month ago
West Columbia, South Carolina, United States PGBA Full timeJob SummaryWe are seeking a highly skilled Claims Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers by resolving complex claims and inquiries in a timely and accurate manner.Key...
-
Customer Service Advocate II
3 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeJob SummaryWe are seeking a skilled Customer Service Advocate II - Claims Specialist to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for responding to customer inquiries, researching and resolving complex claims issues, and providing exceptional service to our members.Key...
-
Customer Service Representative II
3 weeks ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeCustomer Service Advocate II Job DescriptionWe are seeking a highly skilled Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries and identifying incorrectly processed claims. You will also complete adjustments and related reprocessing actions to...
-
Claims Advocate
3 weeks ago
Columbia, South Carolina, United States Spectraforce Technologies Full timeJob Title: Claims Customer Service Advocate IILocation: Columbia, SCDuration: 5+ months assignmentShift: Mon-Fri 7:45 am-4:15pmJob Summary:We are seeking a highly skilled Claims Customer Service Advocate II to join our team at Spectraforce Technologies. As a Claims Customer Service Advocate II, you will be responsible for responding to customer inquiries,...
-
Client Relations Liaison
2 weeks ago
Columbia, South Carolina, United States Quick Servant Full timeJob OverviewQuick Servant Co. is a leading provider of commercial HVAC, Refrigeration, and Cooking equipment services. The Client Relations Coordinator plays a vital role in ensuring seamless communication between clients and internal teams.As the primary point of contact, the Client Relations Coordinator builds and maintains strong professional...
-
Client Relations Liaison
3 weeks ago
Columbia, South Carolina, United States Quick Servant Co., Inc. Full timeJob SummaryWe are seeking a highly skilled Client Relations Coordinator to join our team at Quick Servant Co., Inc. This role is responsible for providing exceptional customer service and ensuring seamless communication between clients and our service department.Key ResponsibilitiesHandle incoming calls from clients in a timely and professional mannerAct as...
-
Client Relations Liaison
7 days ago
Columbia, South Carolina, United States Quick Servant Co., Inc. Full timeKey Responsibilities:As a Client Relations Coordinator at Quick Servant Co., Inc., you will be the primary point of contact for clients requesting service. Your role will involve prioritizing call schedules according to urgency and partnering expectations.Key Skills:Effective communication and interpersonal skillsAbility to prioritize tasks and manage...
-
FCMB Claims Customer Service Advocate II
4 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeCustomer Service Advocate RoleWe are currently hiring for a Customer Service Advocate to join BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries and identifying incorrectly processed customer service claims.Key Responsibilities:Respond to customer inquiries in a timely and professional...
-
FCMB Claims Customer Service Advocate II
2 weeks ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeClaims Customer Service Advocate OpportunityWe are seeking a skilled Claims Customer Service Advocate to join our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries and identifying incorrectly processed claims.Key Responsibilities:Respond to customer inquiries in a timely and professional...
-
Counseling Professional
3 days ago
West Columbia, South Carolina, United States UHS Full timeDiscover a new career path at Three Rivers Behavioral Health, a leading psychiatric and dual diagnosis treatment provider in West Columbia, SC.As a Counselor Professional - Patient Advocate, you will be the first point of contact for referral sources and potential patients to schedule assessments and/or admissions. Your comprehensive assessments will include...
-
Auditor Technician II
2 weeks ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timeAuditor Technician II RoleWe are currently hiring for an Auditor Technician II to join BlueCross BlueShield of South Carolina.Key Responsibilities:Audit billings, postings, and income functions of billing account administrators.Assist in ensuring accurate and timely processing of financial transactions.Contribute to the development and implementation of...
-
Claims Advocate
4 weeks ago
Columbia, South Carolina, United States Spectraforce Technologies Inc Full timeJob Title: Claims Customer Service Advocate ILocation: RemoteDuration: 12 months assignment (Contract to Perm)Shift: Monday- Friday, 7:30am-4:00pmAbout the Role:We are seeking a highly skilled Claims Customer Service Advocate I to join our team at Spectraforce Technologies Inc. As a Claims Customer Service Advocate I, you will be responsible for responding...
-
Population Health Advocate
3 days ago
West Columbia, South Carolina, United States Prisma Health Full timeAbout Prisma HealthWe are a leading healthcare provider in the Midlands region, dedicated to transforming healthcare for the benefit of our communities. Our vision is to provide high-quality, patient-centered care that meets the unique needs of each individual.Job OverviewThis is a full-time, day shift position working as a Community Health Worker for Prisma...
-
Customer Service Representative II
3 days ago
Columbia, South Carolina, United States Trustmark Full timeCustomer Service Representative IIAt Trustmark, we're committed to delivering exceptional customer experiences. As a Customer Service Representative II, you'll play a vital role in ensuring our clients receive the highest level of service and support.Key Responsibilities:Respond to high-volume client inquiries and requests via phone, providing accurate and...
-
Customer Service Representative
4 weeks ago
West Columbia, South Carolina, United States Spectraforce Technologies Full timeJob Title: Customer Service Advocate IILocation: Remote opportunity with potential to work from homeDuration: 12 months assignment with potential for permanent placementShift: Monday to Friday, 8am-4:30pmAbout the Role:We are seeking a highly skilled Customer Service Advocate II to join our team at Spectraforce Technologies. As a key member of our customer...
-
Family Services Specialist II
2 weeks ago
Columbia, South Carolina, United States Commonwealth of Virginia Full timeJob Title: Family Services Specialist IIHiring Range: $44,383.00 to $53,000.00Full Time or Part Time: Full TimeJob Summary:The Family Services Specialist II is a critical role in the Commonwealth of Virginia's human services program. This position requires a strong understanding of social work principles and practices, as well as the ability to communicate...
-
Accounting Technician II
7 days ago
West Columbia, South Carolina, United States PGBA Full timeJob SummaryWe are seeking a highly skilled Accounting Technician II to join our team at PGBA. In this role, you will perform a variety of routine to moderately complex clerical/accounting functions, including inventory balancing, reconciliations, and generating refund request letters. You will also process disbursements and deposits, key journal entries, and...
Client Relations Advocate II
2 months ago
• This is a contract-to-hire, onsite position exclusively for local candidates.
• Candidates must complete the provided addendum along with their scheduling preferences.
• Please note that there is no onsite cafeteria available, although vending machines are provided.
• The dress code is business casual, with no exceptions.
• Following training, the position will transition to a different facility.
• Attendance is crucial; candidates cannot miss more than 8 hours during the training period.
• If there are gaps in employment history, candidates should be prepared to explain them.
• This role involves working in a call center environment with a significant volume of calls.
• Candidates should be informed about the expectations regarding weekend work and overtime.
Key Responsibilities:
- Deliver prompt, accurate, and courteous responses to all customer inquiries, which may require deviation from standard procedures. Conduct necessary research to resolve issues.
- Maintain effective customer relations by responding accurately and timely to various forms of inquiries, adapting responses as needed. Document all inquiries accurately.
- Process adjustments and perform research to resolve inquiries, coordinating with other departments as necessary. Assist with priority inquiries and special projects as directed by management.
- Provide feedback to management regarding customer issues and needs, maintaining accurate records of complaints and recommendations for improvements.
- Stay informed about quality work instructions and company policies, assisting in process improvements based on daily operations.
- Support the training of new hires and facilitate cross-training among colleagues.
- A minimum of 3 years in customer service, including at least 1 year in claims or appeals processing.
- Exceptional verbal and written communication abilities.
- Strong interpersonal and organizational skills.
- Capability to manage high-stress situations effectively.
- Sound judgment and decision-making skills.
- Outstanding customer service orientation.
- Proficiency in learning and utilizing multiple computer systems efficiently.
- High School Diploma or equivalent is required.
US Tech Solutions is a global staffing firm that offers a comprehensive range of talent on-demand and total workforce solutions. For more information about US Tech Solutions, please visit our website.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
