Operations Director

5 days ago


Lakewood, Washington, United States Transportation Company Full time
Job Overview

We are seeking a highly skilled Operations Manager to join our team at Gene's Towing. As a key member of our management staff, you will be responsible for overseeing all aspects of our towing operations, ensuring that our customers receive exceptional service and that our team members are equipped with the necessary tools and training to succeed.

The successful candidate will have a strong background in operations or business management, with experience in transportation, logistics, or a related field. You will be expected to lead and supervise a team of drivers, yard technicians, customer service representatives, and dispatchers, developing and implementing strategic work procedures to meet the evolving demands of each department.

Key Responsibilities:

  • Work closely with management to develop and implement operational strategies
  • Lead and supervise a team of employees across various locations
  • Evaluate and manage workloads and tasks to ensure efficient operation
  • Enforce company policies, rules, regulations, and laws
  • Ensure customer vehicles are processed, handled, loaded, and delivered timely and damage-free

Requirements:

  • Bachelor's degree in operations or business management, or 4 years of related work experience
  • Knowledge of transportation industry, hazardous materials regulations, DOT and FMCSA rules and regulations
  • Availability 24 hours a day (for emergent questions)
  • Efficiency in Outlook, Word, and Excel

Benefits:

  • $68,000 - $74,000 annual salary
  • Medical, dental, vision benefits month following hire date
  • Sick leave
  • Vacation
  • 7 paid company holidays
  • 401(k) with company match


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