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Route Sales Representative

2 months ago

Saint Charles, Missouri, United States Smitty's Service Inc Full time

About Smitty's Service Inc

Smitty's Service Inc is a leading provider of waffle products and services to restaurants, hotels, colleges, and theme parks across North America. With a strong reputation for quality and reliability, we are seeking a highly motivated and customer-focused individual to join our team as a Route Sales Representative.

Job Summary

The Route Sales Representative will be the face of our brand, delivering exceptional customer service and building strong relationships with our valued customers. This role requires a strong sales and service background, with the ability to work independently and meet deadlines.

Key Responsibilities

  • Customer Service
    • Deliver products and provide service support to customers on assigned route
    • Ensure timely deliveries and provide exceptional customer service to uphold our reputation for quality and reliability
  • Sales and Marketing
    • Achieve sales targets and generate leads for new business
    • Grow our client base by introducing new product lines and promoting existing products
  • Inventory Management
    • Accurately process customer transactions, including payments, invoices, and inventory
    • Manage inventory, including proper rotation of product and maintaining a clean and organized warehouse
  • Vehicle Maintenance
    • Comply with the Fleet Safety Program, traffic laws, and all Department of Transportation and Federal Motor Carrier Safety Administration regulations
    • Maintain company vehicle cleanliness and maintenance
  • Communication
    • Communicate territory trends to management to protect and expand our customer base
    • Work with customers to resolve any complaints, escalating complex issues to management

Requirements

  • Education and Experience
    • High School Diploma or GED
    • Valid Drivers' License
    • DOT Certification Required (minimum 21-years of age, pass DOT physical)
    • Acceptable driving, criminal, and credit records
  • Skills and Abilities
    • Ability to operate a handheld device for processing orders
    • Well-spoken and persuasive at making a sales pitch
    • Independent spirit and able to work without direct supervision
    • Ability to meet deadlines and ensure timely deliveries
    • Eye for detail and ensure the quality of products sold
    • Ability to lift a minimum of 50 lbs.