Customer Service Representative
2 weeks ago
- Serve as the primary point of contact for customers via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues in a professional and courteous manner
- Process orders, returns, and exchanges accurately and efficiently
- Coordinate with other departments, including sales and production, to ensure timely delivery of products and services
- Provide product information, pricing, and availability to customers as needed
- Handle customer complaints and escalate complex issues to appropriate channels for resolution
- Maintain accurate customer records and update information in the database
- Continuously strive to meet or exceed customer satisfaction goals and performance metrics
- High school diploma or equivalent; Bachelor's degree preferred
- Proven experience in customer service or related field, preferably in a manufacturing environment
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport and relationships with customers
- Proficiency in Microsoft Office Suite and experience with SAP and SalesForce software is a plus
- Ability to multitask, prioritize, and manage time effectively in a fast-paced setting
- Detail-oriented with a focus on accuracy and quality
- Positive attitude, problem-solving mindset, and a commitment to delivering exceptional service
- Competitive salary commensurate with experience
- Comprehensive benefits package including health insurance, retirement savings plan, and paid time off
- Opportunities for professional development and career advancement within the company
- Collaborative and supportive work environment
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Customer Service Representative
2 weeks ago
Palatine, Illinois, United States Genesis Marketing Full timeAbout Genesis Marketing CorporationWe are a leading customer service/sales firm based in Chicago, IL, representing a prominent energy corporation in the Midwest. Our commitment to excellence and integrity drives our success, and we prioritize the growth of our team members.Our ObjectivesWe aim to acquire new customers for our clients on a daily basis.We...
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Customer Service Representative
4 weeks ago
Palatine, Illinois, United States Genesis Marketing Full timeAbout Genesis Marketing CorporationWe are a leading sales and customer service firm that represents a prominent energy corporation in the Midwest. Our company is committed to excellence and integrity, and we prioritize the success of our team members.Our MissionOur two main objectives are: Acquiring new customers for our clients on a daily basis Providing...
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Customer Service Representative
3 weeks ago
Palatine, Illinois, United States Genesis Marketing Full timeJob SummaryWe are seeking a highly motivated and outgoing individual to join our team as a Customer Service Representative. As a key member of our sales and customer service team, you will be responsible for building relationships with qualified consumers and ensuring customer satisfaction.Key ResponsibilitiesAcquire new customers for our clients on a daily...
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Customer Service Representative
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Customer Service Representative
1 week ago
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Customer Service Representative
3 weeks ago
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Customer Service Representative
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Palatine, Illinois, United States Chad Radtke - State Farm Agent Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with customers, providing exceptional service, and promoting our insurance and financial services products.Key ResponsibilitiesDevelop...
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Customer Service Representative
4 weeks ago
Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.Key...
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Customer Service Representative
3 days ago
Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full timePosition OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with our customers and providing them with exceptional service.ResponsibilitiesDevelop and maintain strong relationships with...
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Customer Service Representative
1 week ago
Palatine, Illinois, United States Radiant Ventures Full timeAbout Radiant VenturesWe are a dynamic and innovative educational publishing company that values teamwork, fairness, and individual contributions. Our team of over 180 dedicated employees is committed to providing exceptional customer service and support.Job DescriptionWe are seeking a highly skilled and open-minded customer service representative to join...
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Customer Service Representative
3 weeks ago
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Customer Service Representative
3 weeks ago
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Customer Service Representative
3 weeks ago
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Customer Service Representative
2 days ago
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Domestic Customer Service Representative
3 weeks ago
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Domestic Customer Service Representative
3 weeks ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleAIT Worldwide Logistics is seeking a highly motivated and detail-oriented Domestic Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for tracking and tracing shipments with high accuracy, ensuring timely updates, and communicating with our field offices and agent/carrier...
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Palatine, Illinois, United States Radiant Ventures Full timeWe are a dynamic and innovative company, Radiant Ventures, that values teamwork, fairness, and individual contributions. Our team of over 180 dedicated employees embodies this philosophy every day, providing exceptional customer service and conveying a strong sense of camaraderie to our clients.We are seeking a dedicated and open-minded customer service...
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Customer Service Representative
2 weeks ago
Palatine, Illinois, United States Palatine Location Full timePalatine Location is seeking a skilled Customer Advisor to join our award-winning team. As a Customer Advisor, you will be responsible for providing exceptional customer service, educating customers on our carwash and detail shop services, and ensuring a positive experience for all patrons. This is a fast-paced position that requires strong communication...
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Customer Service Representative
2 weeks ago
Palatine, Illinois, United States Palatine Location Full timeJoin Our Award Winning TeamAt Palatine Location, we're committed to providing outstanding opportunities and a positive work culture. As a Customer Advisor, you'll be the face of our team, greeting customers with a positive, enthusiastic, and professional demeanor.Responsibilities:* Provide exceptional customer service, educating customers on our carwash and...
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Customer Service Representative
1 week ago
Palatine, Illinois, United States Palatine Location Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at our Palatine Location. As a key member of our front-line team, you will be responsible for delivering exceptional customer service and providing expert knowledge on our carwash and detail shop services.Key ResponsibilitiesProvide a...