Retail Merchandise Specialist, SDG
2 weeks ago
The San Diego Gulls are dedicated to creating an exceptional environment for both employees and patrons. Become a vital part of a premier sports and entertainment organization.
Explore our available positions and apply for those that align with your skills and interests. Stay updated on your application status and new opportunities that may arise.
Position Title:
Merchandise Associate, SDG
Compensation:
The initial hourly wage for this role is $20.00.
The Merchandise Associate operates within a dynamic retail setting driven by sports events, committed to delivering top-notch customer service. This role requires effective resource management to handle tasks efficiently, ensuring every customer receives exemplary service. This is a part-time, non-exempt role within the Merchandise / Marketing division.
Key Responsibilities
- Welcome and acknowledge guests promptly
- Maintain comprehensive product knowledge to assist guests with inquiries
- Set up merchandise displays before events and dismantle them afterward
- Guide customers in product selection, respond to questions, and provide outstanding service for a positive experience
- Utilize the POS system to process transactions and gather customer information
- Understand policies and procedures thoroughly to assist customers effectively
- Collaborate with team members to ensure smooth operations during events
- Support inventory management, ensuring all items are organized and displayed properly
- Perform additional duties as required
- Must be at least 18 years old
- Strong communication skills, both written and verbal
- Experience with Shopify POS is advantageous
- Exceptional customer service abilities
- Strong problem-solving and organizational skills, capable of managing multiple tasks
- Effective time management skills
- Able to maintain high productivity levels over extended periods
- Willingness to work a flexible schedule, including evenings, weekends, and holidays
Education: High School Diploma or Equivalent
Experience: 0-1 Year
This position requires on-site presence.
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