Retail Merchandise Specialist, SDG
1 week ago
At San Diego Gulls, we are dedicated to creating an exceptional experience for both our employees and guests. Become a vital part of a leading organization in the sports and entertainment sector.
Explore our available positions and select those that align with your skills and interests. Stay updated on your application status and any new opportunities that may arise.
Position Title:
Retail Merchandise Specialist, SDG
Compensation Details:
The initial hourly wage for this role is $20.00 per hour.
The Retail Merchandise Specialist operates in a dynamic retail environment driven by sports events, focusing on delivering top-notch customer service. Specialists effectively manage their responsibilities to provide quality assistance to customers, ensuring each individual receives exemplary service. This is a part-time, non-exempt role within the Merchandise / Marketing division.
Key Responsibilities
- Welcome and acknowledge guests promptly
- Maintain comprehensive product knowledge and assist guests with inquiries about merchandise
- Efficiently prepare merchandise displays before events and dismantle them afterward
- Guide customers in product selection, address questions, and deliver outstanding service for a positive experience
- Operate the point-of-sale system, process transactions, and gather customer information
- Understand policies and procedures thoroughly to assist customers effectively
- Collaborate with fellow team members to ensure smooth operations during events
- Support inventory management and ensure items are well-organized and displayed
- Perform additional duties as required
- Must be at least 18 years old
- Strong communication skills, both written and verbal
- Experience with Shopify POS is advantageous
- Exceptional customer service abilities
- Strong problem-solving and organizational skills with the capacity to manage multiple tasks
- Effective time management skills
- Able to sustain high productivity levels over extended periods
- Willingness to work a flexible schedule, including evenings, weekends, and holidays
Education: High School Diploma or Equivalent
Experience: 0-1 Year
This position requires on-site attendance.
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