Hospitality Management Executive

1 week ago

Cleveland, Ohio, United States Aramark Full time
Job Overview

Aramark is seeking a seasoned professional to lead our food service operations as a Food Service Director. This key role is responsible for developing and executing dining solutions that meet customer needs and tastes.

Key Responsibilities
  • Leadership
    • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
    • Ensure food services appropriately connects to the Executional Framework
    • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
    • Reward and recognize employees
    • Ensure safety and sanitation standards in all operations
  • Client Relationship
    • Identify client needs and effectively communicate operational progress
  • Financial Performance
    • Adopt Aramark process and systems
    • Build revenue and manage budget, including cost controls regarding food, beverage and labor
    • Ensure the completion and maintenance of P&L statements
    • Achieve food and labor targets
    • Manage resources to ensure quality and cost control within budgetary guidelines
  • Productivity
    • Implement and maintain Aramark agenda for both labor and food initiatives
    • Create value through efficient operations, appropriate cost controls and profit management
    • Full compliance with Operational Excellence fundamentals, including food and labor
    • Direct and oversee operations related to production, distribution and food service
  • Compliance
    • Maintain a safe and healthy environment for clients, customers and employees
    • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Additional Responsibilities
    • Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
    • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices
Qualifications
  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.

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