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Regional Claims Analyst
2 months ago
Brink's is seeking a highly skilled Regional Claims Analyst to join our team. As a Regional Claims Analyst, you will be responsible for investigating reconciliation discrepancies to reduce claim settlements and increase customer satisfaction.
Key Responsibilities:- Monitor case and claim data for branches in your region
- Drive improvement with early communication to branches and escalation as needed of lead indicators of claims; variances, CVS backlog etc
- Provide guidance and support to individuals in the branch responsible for case and claims responses
- Reach out to National VA for support on complex out of balance situations
- Partner with branch management on root cause review for high case and claims volumes, with plan for needed countermeasures
- Minimum 3 years of ATM industry experience (e.g. servicing, residual balancing or network settlement)
- Or minimum of 3 years of investigating/resolving claims differences
- Or minimum of 3 years of experience in a finance role
- Minimum of 2 years of experience working with Microsoft Office products (Excel, Word and PowerPoint)
- Knowledge of ATM reconciliation procedures
- Demonstrated computer literacy with proficiency in Access DB, BAMS, iCash
Brink's is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud.
Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law.
