System Services Representative
1 month ago
IBM is seeking a highly skilled and experienced System Services Representative to join our team in Las Vegas, Nevada. As a key member of our technical support team, you will be responsible for providing exceptional technical support and services to our clients, ensuring their IT infrastructure runs smoothly and efficiently.
As a System Services Representative, you will be the primary technical interface for clients, providing expert advice and guidance on hardware and software support, system configuration, and operational services. You will work closely with clients to identify and resolve technical issues, ensuring minimal downtime and maximum productivity.
Key Responsibilities:
- Provide technical support and services to clients, including hardware and software support, system configuration, and operational services.
- Act as the primary technical interface for clients, providing expert advice and guidance on technical issues.
- Work closely with clients to identify and resolve technical issues, ensuring minimal downtime and maximum productivity.
- Collaborate with internal teams to ensure seamless delivery of technical services and support.
- Stay up-to-date with the latest technologies and trends in the industry, ensuring you are equipped to provide the best possible support to clients.
Requirements
To be successful in this role, you will need:
- Valid driver's license and reliable vehicle.
- High school diploma or equivalent.
- Effective communication and interpersonal skills.
- Technical background in hardware and software support, system configuration, and operational services.
- Experience working with clients in a technical support role.
- Preferred: Technical school degree or diploma, experience with IBM and/or OEM servers, networking, storage, switches, and routers.
About IBM
IBM is a leading technology and consulting company, committed to creating a diverse and inclusive environment. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition. Our team is passionate about delivering exceptional technical support and services to our clients, and we are looking for talented individuals like you to join us on this journey.
What We Offer
As an IBM employee, you will have access to a competitive benefits package, including medical and prescription drug coverage, dental, vision, mental health and well-being, paid holidays, paid sick time, paid vacation, life insurance, 401(k), financial counseling, and the IBM Employee Stock Purchase Plan. We also offer paid family medical leave and disability benefits to eligible employees where required by applicable law.
How to Apply
If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.
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