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Field Service Technician

2 months ago

Chicago, Illinois, United States Beneficial Talent Source Full time
Job Overview

We are seeking a skilled Field Service Technician to join our team at Beneficial Talent Source. As a Field Service Technician, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.

Key Responsibilities
  • Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training.
  • Complete required service reports and communicate to relevant persons.
  • Communicate/coordinate field service activities with customer and/or local Rittal sales personnel.
  • Provide telephone technical support to customers and service partners.
  • Promote Service Contracts through customer interaction and communication.
Requirements
  • Minimum of 3-years' experience in air conditioner repair as well as EPA certified for refrigerant recovery and servicing of CFC based units.
  • Possess strong mechanical and electrical aptitude and experience using electrical meters and troubleshooting.
  • Experience in repairing of industrial recirculating chillers is preferred.
  • Previous field service is a plus.
  • Working knowledge with Microsoft Office: Outlook/Email, Excel, and Word.
What We Offer
  • New Van/Truck every 2 years
  • 401-k company matches 4% on the first 6% contributed (90-day probationary period to get enrolled)
  • Health insurance cost for a family = $85 / payroll period (eligible 1st of the month after starting)
  • 2 weeks of vacation (can negotiate some)
  • 5 sick days
  • 5% of base pay bonus incentive
  • 1k longevity bonus
  • 1k no call-outs or sick day bonus
  • Company credit card so no fronting expenses
  • Laptop, iPad, iPhone all provided
  • $70 per Diem per day when traveling with overnights