Senior Healthcare Outreach Specialist
4 days ago
We are seeking a motivated and detail-oriented Senior Healthcare Outreach Specialist to join our team. In this role, you will be responsible for maintaining up-to-date knowledge of our managed long-term care plans and Medicaid Advantage Plans.
Key Responsibilities- Makes outreach calls to prospects to explain the benefits and eligibility of our healthcare plans.
- Schedules RN visits for assessment and potential enrollment.
- Documents updates and outcomes in Market Prominence, an enrollment tracking software program.
In addition to these key responsibilities, you may also be assigned to attend home visits with RNs for translation purposes as needed.
Requirements- Bachelor's Degree or 2 years of healthcare experience, preferably in managed care or sales.
- Valid Driver's License.
- Excellent communication, time management, and presentation skills, with strong telephone etiquette and comfort working with the geriatric population.
- Fluency in Spanish, Cantonese, or another language may be required.
- Able to learn, understand, and explain healthcare eligibility requirements, conduct business successfully over the phone, offer excellent customer service, and express compassion while meeting high volume and productivity demands.
- Operates in accordance with regulatory agency contract guidelines.
The estimated salary for this position is $55,000 - $65,000 per year, depending on location and experience.
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