Customer Service Representative
4 days ago
Job Title: Front Desk Coordinator
Job Summary:
We are seeking a highly motivated and customer-focused Front Desk Coordinator to join our team at The Joint Chiropractic. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service to our patients and members, while also supporting the sales and marketing efforts of our clinic.
Key Responsibilities:
- Provide excellent customer service to patients and members, ensuring a positive and welcoming experience
- Manage patient flow through the clinic, ensuring efficient and timely check-in and check-out processes
- Process transactions and maintain accurate patient accounts
- Participate in marketing and sales opportunities to attract new patients to our clinic
- Collaborate with the team to achieve sales goals and support the overall success of the clinic
- Stay up-to-date on membership options, packages, and promotions to effectively communicate with patients and members
- Maintain a clean and organized workspace, adhering to clinic standards
- Develop and maintain positive relationships with patients, members, and team members
Requirements:
- High school diploma or equivalent (GED)
- Previous sales experience, preferably in a customer-facing role
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and proficiency in point-of-sale software
- Ability to stand and/or sit for long periods of time and lift up to 50 pounds
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
- A fun and fast-paced work environment with a team-oriented culture
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