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Customer Service Representative

2 months ago

Lake Forest, California, United States Ganahl Lumber Full time

Ganahl Lumber Company, a family-owned and employee-owned business, is seeking a skilled and detail-oriented individual to fill the role of Will Call Clerk. As a leading provider of building supplies and hardware, we offer a comprehensive benefits package and competitive salaries to our employees.

Job Summary:

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a keen eye for detail. As a Will Call Clerk, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining accurate inventory records.

Key Responsibilities:

  • Customer Service: Greet customers with a warm and welcoming demeanor, respond to customer inquiries, and resolve any issues in a timely and professional manner.
  • Order Processing: Accurately process customer orders, file documents, and maintain up-to-date records of inventory levels.
  • Inventory Management: Maintain accurate and detailed records of inventory levels, including tracking and reporting any discrepancies or issues.
  • Administrative Support: Provide administrative support to the team, including tasks such as data entry, filing, and photocopying.

Requirements:

  • Education and Experience: High school diploma or equivalent required; prior experience in a customer-facing role or inventory management preferred.
  • Skills and Abilities: Excellent communication and interpersonal skills, strong organizational and time management skills, and proficiency in Microsoft Office.
  • Computer Literacy: Familiarity with common word processing, spreadsheet, database, and basic accounting software.

What We Offer:

Ganahl Lumber Company offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.