IT Support Specialist
4 weeks ago
Core BTS is seeking a skilled Computer Support Technician to join our team of professionals in a dynamic and collaborative environment. As a key member of our technical services team, you will be responsible for providing top-notch support to our clients, including students, staff, and school district administrators.
We are looking for a highly motivated and customer-focused individual with a strong background in technical support and a passion for delivering exceptional service. If you have a desire to learn and grow with a leading consulting company, we encourage you to apply.
Key Responsibilities- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer systems, networks, and software
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
- 3-5 years of technical support experience
- Strong technical skills, including computer networking, PC/Mac environments, and operating system upgrades
- Excellent communication and customer service skills
- Ability to work in a fast-paced, dynamic environment
- High school diploma or equivalent required; bachelor's degree preferred
- Competitive hourly rate: $17-$22
- Comprehensive benefits package, including health, vision, and dental insurance
- 401(k) plan with company match
- Generous vacation and flex time off programs
- Opportunities for professional growth and development
We are an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation in completing an application or interviewing, please contact us.
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