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Senior Mobile Device Management Specialist
2 months ago
We are seeking a highly skilled Senior Mobile Device Management Specialist to join our team at Merge IT LLC. As a key member of our team, you will be responsible for designing, implementing, and maintaining mobile device management solutions for our enterprise-level clients.
Key Responsibilities:- Design and implement mobile device management solutions using SOTI technology
- Maintain and support existing MDM solutions, including proactive checks and compliance levels
- Configure and onboard new RF guns and thermal printers
- Add and remove devices from the console, including requesting and maintaining security service accounts
- Test and deploy operating system and security upgrades, firmware, and drivers
- Troubleshoot end-to-end issues related to supported backend applications and systems
- Support and maintain specialty printers, drivers, and print queues
- Design and recommend compliance levels, processes, and roadmaps for RF devices and specialty printers
- Maintain N-1 currency and compliance for RF devices, specialty printers, and Pick2Voice devices
- Proven experience in mobile device management, preferably with SOTI technology
- Strong understanding of RF devices, specialty printers, and Pick2Voice devices
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
We are a team of talented and ambitious professionals who drive growth by identifying and delivering top-quality IT talent for our Fortune 100, enterprise-level clients. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.