Customer Service Liaison

4 days ago


Fishersville, Virginia, United States Vailes Brothers, Inc Full time

Company Overview

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Vailes Brothers, Inc is a leading provider of customer service solutions. With a strong commitment to excellence and integrity, we strive to provide top-notch service to our clients.

Salary

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The estimated salary for this position is $20-$25 per hour, based on experience.

Job Description

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We are seeking a skilled Client Care Ambassador to join our team. As a Client Care Ambassador, you will be responsible for promoting customer satisfaction by converting incoming customer calls into booked service appointments.

Key Responsibilities:

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  • Leverage the call script to sound professional and authentic when speaking with customers.
  • Participate in training to grow and develop as a professional.
  • Maintain and update customer database with complete and accurate information.
  • Maintain communication with dispatch and your manager.

Required Skills and Qualifications

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To excel in this role, you should possess excellent communication and interpersonal skills, with a strong ability to build rapport with customers. A high school diploma or equivalent is required, and prior experience in customer service is preferred.

Benefits

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As a valued member of our team, you will enjoy a range of benefits, including competitive pay, medical insurance, paid time off, and opportunities for growth and development.

Equal Opportunity Employer

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Vailes Brothers, Inc is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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