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Client Relations Associate

2 months ago

Newton, United States The Acquisition Group Full time

Client Support Specialist

At The Acquisition Group, as a Client Support Specialist, your primary role will be to provide exceptional service to our clients while fostering a positive and engaging environment. You will have the opportunity to connect with customers, guiding them in selecting the ideal solutions tailored to their needs. Experience in telecommunications is not a prerequisite; we value individuals who prioritize creating memorable experiences for our clients.

WHAT YOU BRING TO THE TABLE:

  • Deliver outstanding sales and service to clients, maximizing opportunities.
  • Exhibit exceptional customer service by fostering meaningful interactions.
  • Assist clients post-sale to resolve issues and provide continuous support.
  • Enhance your entrepreneurial skills by managing a segment of our business while building strong relationships with your colleagues and clients.
  • Demonstrate leadership qualities, teamwork, and a positive demeanor.
  • Adapt and thrive in a dynamic learning environment.

QUALIFICATIONS/REQUIREMENTS:

  • Must be at least 18 years old.
  • Availability to work full-time from Monday to Friday.
  • Ability to successfully pass a criminal background check.
  • High school diploma or equivalent.
  • Minimum of one year of experience in sales, marketing, or customer service is advantageous.
  • Excellent verbal and written communication skills.
  • A collaborative team player.
  • Outgoing personality with a natural affinity for engaging with people.

KEY RESPONSIBILITIES:

  • Achieve sales targets and maintain customer retention rates.
  • Identify and cultivate centers of influence.
  • Promote the brand and its offerings.
  • Implement marketing strategies to attract new business.
  • Initiate outreach to prospective clients.

We seek individuals who are passionate about working with people, building relationships, and achieving results.