Area Chief of Staff

5 days ago


Euclid, Ohio, United States Banfield Full time
Job Summary

The Area Chief of Staff is a critical leadership role at Banfield Pet Hospital, responsible for driving the culture and delivery of quality care by the veterinary provider team in their assigned hospitals. This position requires a strong leader who can develop and manage associate veterinarians to ensure the delivery of high-quality medical care and outstanding client service.

Key Responsibilities
  • Lead and Develop Associate Veterinarians: Develop, coach, and manage associate veterinarians on the technical and functional skills needed to be successful in their role and deliver outstanding, high-quality medical care.
  • Drive Quality and Safety: Serve as a champion for quality by communicating, demonstrating, and driving a culture of quality and safety at the hospital level to optimize medical care, client experience, associate engagement, and hospital performance.
  • Manage Hospital Operations: Perform regular hospital visits and quality audits to ensure hospital compliance with industry, regulatory, and Banfield quality standards while building associate veterinarian engagement.
  • Recruit and Develop Future Leaders: In partnership with the Director of Veterinary Quality (DVQ), drive a successful and growing doctor team through recruiting, gathering referrals, assisting with interviews, and leading onboarding and training of new associate and locum veterinarians in their hospitals.
  • Deliver on Veterinary Quality KPIs: Deliver on veterinary quality KPIs to support the hospital, market, and practice OGSMs.
Requirements
  • Doctor of Veterinary Medicine (DVM/VMD) or Equivalent Degree: Required.
  • Veterinary License in Good Standing or Eligibility for Licensure: Required.
  • 3 Years Experience in Small Animal Medicine and Surgery Practice: Required.
What We Offer

Banfield Pet Hospital is a leading provider of veterinary care, and we offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.



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