Clinical Account Executive

2 weeks ago


Petersburg, West Virginia, United States LHC Group Full time
Job Summary

We are seeking a skilled Clinical Account Executive to join our team at Grant Memorial Home Care, a part of LHC Group. As a Clinical Account Executive, you will play a critical role in coordinating the referral of patients to home health services, ensuring that patient choice is honored.

This is an exciting opportunity to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives. You will have the flexibility to work independently with minimal supervision and be self-motivated to achieve your goals.

Responsibilities:

  • Coordinate patient referrals to home health services, ensuring patient choice is honored.
  • Evaluate patient suitability for home health upon request from physicians or facilities.
  • Receive referrals from physicians or facilities and send to the appropriate home health agency branch.
  • Act as a liaison between patients/caregivers, physicians, and home health agencies.
  • Schedule and coordinate physician follow-up appointments when necessary.
  • Receive patient reports from home health agency field staff and communicate those reports directly to physicians/nurses.
  • Communicate orders or changes to home health agencies.
  • Responsible for obtaining signed physician orders and delivering copies to home health agencies.
  • Follow up to ensure original orders are mailed or delivered to home health agencies.
  • Facilitate DME equipment delivery after obtaining signed prescriptions from physicians.
  • Facilitate obtaining proper physician documentation to meet home health face-to-face encounter requirements.
  • Communicate with DON or Branch Manager regarding physician complaints or concerns.
  • Provide educational in-services to physicians, nurses, and other practitioners within facilities/physician offices.
  • Meet personal performance goals and admission budgets for locations.
  • Participate in sales calls and company in-services.
Requirements

Experience Requirements:

  • Prior home health experience.

License Requirements:

  • Formalized clinical training from an accredited institution and licensure in the state.
  • Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation.

Skill Requirements:

  • Excellent presentation, negotiation, and relationship-building skills.
  • Strong computer skills to meet Microsoft Outlook and CRM software requirements.
  • Ability to work independently with minimal supervision and be self-motivated.


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