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Security Guard I

2 months ago

Rock Island, Illinois, United States UnityPoint Health Full time

Position Overview:

Security Guard

Available Shifts: Full Time and Part Time

Shift Options: 2nd and 3rd Shifts

Location: Rock Island, IL

The Security Guard is responsible for ensuring a safe and secure atmosphere across all properties of UnityPoint Health. This role involves contributing to the development of security protocols that address the daily physical security needs of the organization. The Security Guard will assist patients, visitors, and staff as required. Responsibilities include responding to telephone and radio communications, documenting relevant interactions, and monitoring security surveillance systems as instructed. Consistent performance in this role supports UnityPoint Health's commitment to quality patient care and fosters a secure environment for all.

Why Choose UnityPoint Health?

  • Team Commitment: Recognized as a Top 150 Place to Work in Healthcare for our dedication to our team members.
  • Work Culture: At UnityPoint Health, your contributions are valued. Join us for a rewarding career in a culture driven by strong values and a commitment to serving our community.
  • Comprehensive Benefits: Our Total Rewards program offers a variety of benefits tailored to your needs at every stage of life.
  • Diversity and Inclusion: We are dedicated to ensuring every voice is heard, regardless of role, race, gender, religion, or sexual orientation.
  • Professional Development: We prioritize providing support and growth opportunities to enhance your employment experience.
  • Community Engagement: Play a vital role in our mission to improve the health of the communities we serve.

For insights from our team members about why UnityPoint Health is an excellent workplace, please visit our website.

Key Responsibilities:

  • Exhibit initiative to enhance quality and customer service by striving to exceed expectations; maintain strong public relations skills, including active listening, clear communication, and a helpful demeanor.
  • Embody UnityPoint Health's Mission, Vision, and Values, and uphold standards of Personal and Service Excellence while adhering to organizational policies.
  • Balance individual and team responsibilities; remain open to diverse perspectives; provide and accept constructive feedback; contribute to team objectives; prioritize team success over personal interests.
  • Demonstrate knowledge of HIPAA, JCAHO, OSHA, and other relevant regulatory standards in healthcare.
  • Meet departmental work schedules consistently.
  • Prioritize patient and workplace safety by preventing errors, accidents, and infections, and promptly reporting any concerns.
  • Exhibit the ability to make sound decisions quickly, particularly in conflict resolution or policy enforcement.

Qualifications:

  • High School diploma or equivalent.
  • Prior experience in security or law enforcement is preferred.
  • Strong judgment and communication skills are essential.
  • Must demonstrate honesty, composure, alertness, and the ability to manage stress while maintaining positive relations.
  • A valid driver's license and CPR certification are required.