Guest Services Representative
2 days ago
Job Summary
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Davidson Hospitality Group. In this role, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk.
Key Responsibilities
The successful candidate will be responsible for:
- Greeting and welcoming guests, and responding to their needs in a timely and professional manner.
- Handling check-in and check-out procedures, including processing guest payments and maintaining accurate records.
- Providing information about hotel facilities, services, and local attractions to enhance the guest experience.
- Responding to guest inquiries and resolving any issues or complaints in a prompt and professional manner.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong organizational and time management skills.
Compensation and Benefits
As a Front Desk Agent at Davidson Hospitality Group, you can expect:
- A competitive salary of $50,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to help you grow in your career.
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