AAA Branch Associate

7 days ago

Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.

Key Responsibilities
  • Provide outstanding customer service and support to members through various channels, including in-branch, phone, and online interactions.
  • Promote AAA products and services to members to achieve individual and branch goals, and reinforce the value of AAA membership.
  • Understand and anticipate member needs, identify and recommend relevant solutions from AAA to satisfy unmet needs.
  • Stay up-to-date on all AAA products, services, and operations, and demonstrate fiduciary accountability.
Requirements
  • High school diploma or equivalent required; 1-3 years of work experience in sales or customer service-focused positions preferred.
  • Strong customer service orientation, active listening skills, and ability to become an expert on multiple product lines and services.
  • Proficiency with multiple computer systems and applications, and ability to work in a fast-paced office environment.
What We Offer
  • Competitive hourly base pay with opportunities for commissions and bonuses.
  • 401(k) matching program and comprehensive benefits package.
  • Opportunities for professional growth and development, including training and education assistance.
Work Environment

This is a primarily office-based role, with occasional travel to attend business meetings or conferences. You will be working in a variety of office environments, standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time.

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • AAA Branch Associate

    4 hours ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • AAA Branch Associate

    4 days ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About AAA Northern California, Nevada & UtahWe're a leading provider of automotive, insurance, and financial services, dedicated to helping our members achieve their goals and overcome life's challenges. Our team is passionate about delivering exceptional service and creating a positive impact in our communities.Job SummaryWe're seeking a highly motivated...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About AAA Northern California, Nevada & UtahWe're a leading provider of automotive, insurance, and financial services, dedicated to helping our members achieve their goals and overcome life's challenges. Our team is passionate about delivering exceptional service and creating a positive impact in our communities.Job SummaryWe're seeking a highly motivated...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About AAA Northern California, Nevada & UtahWe're a leading provider of automotive, insurance, and financial services, dedicated to helping our members achieve their goals and overcome life's challenges. Our team is passionate about delivering exceptional service and creating a positive impact in our communities.Job SummaryWe're seeking a highly motivated...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About AAA Northern California, Nevada & UtahWe're a leading provider of automotive, insurance, and financial services, dedicated to helping our members achieve their goals and overcome life's challenges. Our team is passionate about delivering exceptional service and creating a positive impact in our communities.Job SummaryWe're seeking a highly motivated...

  • AAA Branch Associate

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 days ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesPerform...

  • Customer Service Representative

    1 week ago

    Santa Rosa, California, United States AAA Northern California, Nevada & Utah Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Associate. As a key member of our branch team, you will be responsible for delivering exceptional service and value to our Members through genuine care, personal service, and meeting their needs and expectations.Key ResponsibilitiesPerform...

  • Insurance Service Coordinator

    1 week ago

    Santa Barbara, California, United States AAA Full time

    AAA State St >> **About the Role** As an Insurance Service Representative at AAA, you will provide administrative support and member service support for the Insurance Agents in the Branch Office. Your responsibilities will include verifying new business applications, processing insurance and membership payments, and updating electronic member information....

  • Customer Experience Associate

    1 week ago

    Santa Barbara, California, United States AAA Full time

    AAA Service Specialist Job Description **Key Responsibilities:** * Provide exceptional customer service to members and guests, ensuring a Legendary Service experience * Offer DMV vehicle license, registration, and notary services to meet customer needs * Achieve sales and service goals, earning incentives for promoting AAA products and services * Prepare...

  • Customer Experience Associate

    1 week ago

    Santa Maria, California, United States AAA Full time

    AAA is seeking a skilled Retail Service Specialist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and guests. Your primary duties will include: * Greeting and assisting members and customers with their needs * Providing DMV services, including vehicle license and...

  • Customer Experience Associate

    1 week ago

    Santa Maria, California, United States AAA Full time

    AAA is seeking a skilled Retail Service Specialist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and guests. Your primary duties will include: * Greeting and assisting members and customers with their needs * Providing DMV services, including vehicle licensing and...

  • Member Engagement Specialist

    4 weeks ago

    Santa Rosa, California, United States American Automobile Association Full time

    Member Engagement SpecialistWelcome to the American Automobile Association (AAA), a not-for-profit organization dedicated to serving our Members across various states. With a legacy of over a century, we offer unparalleled roadside assistance and a range of insurance products, all aimed at helping our Members navigate life's challenges.Why Join Our...

  • Branch Office Administrator

    4 days ago

    Santa Rosa, California, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Office Administrator to join our team at Edward Jones. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting our financial advisors in achieving their goals.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • Customer Service Representative

    4 weeks ago

    Santa Monica, California, United States AAA - American Automobile Association Full time

    Retail Service SpecialistJob OverviewThis role serves as the main point of contact for Member Services within a branch. Responsibilities include providing DMV and Notary services to meet members' needs. The position also involves assisting at the reception area with member check-ins and distributing travel-related materials such as maps and tour...