Customer Service Specialist

4 days ago


Monterey, California, United States Zales Full time

As a Customer Service Specialist at Zales, you will provide exceptional customer service to meet individual and team sales goals. This role involves engaging customers in conversation to understand their needs and desires, presenting merchandise, and sharing detailed information about products. With an estimated salary of $45,000-$60,000 per year, this opportunity offers a competitive compensation package. Your responsibilities will include:

  • Providing superior experiences to valued customers
  • Presentation of merchandise and sharing product features and benefits
  • Offering extended service plans and financing options

The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work in a fast-paced environment.



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