Retail Customer Service Representative

1 day ago


Monterey, California, United States Tailored Brands Inc Full time

About Us:
Tailored Brands Inc. is committed to fostering an inspirational, inclusive, and innovative culture that supports every team member's growth and development. Our company invests in its people, recognizing that our success depends on the talents and contributions of our employees.

Job Summary:
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and meeting sales targets within our stores.

Key Responsibilities:
- Providing top-notch customer service, addressing customer needs and concerns, and ensuring a positive shopping experience
- Developing strong relationships with customers, understanding their needs, and making recommendations to drive sales
- Maintaining a thorough knowledge of our products and services, staying up-to-date on promotions and offers, and promoting these to customers
- Working collaboratively with colleagues to achieve sales goals, maintain store appearance, and ensure seamless operations
- Processing transactions accurately and efficiently, handling cash and credit card payments, and resolving any issues that may arise

Requirements:
To succeed in this role, you should have excellent communication and interpersonal skills, a passion for delivering outstanding customer experiences, and the ability to work effectively in a fast-paced environment. You should also be able to lift up to 50 lbs., stand and walk for long periods, and navigate store displays safely.

What We Offer:
We offer a competitive hourly rate of $16.00 - $20.00/hour, flexible scheduling, tuition reimbursement, and generous employee discounts. Additionally, you will have opportunities to develop new skills, work across multiple brands, and contribute to a dynamic and supportive team environment.



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