Operations Supervisor

2 months ago


Vestavia Hills, Alabama, United States Milos Hamburgers Full time

Job Overview

Operational Responsibilities

  • Detail Orientation: Ensure adherence to all operational guidelines by directing team members. Flexibly perform various roles as required to fulfill business needs.
  • Task Delegation: Assign responsibilities and empower the appropriate team members to make decisions.
  • Resource Management: Strategically plan assignments, designate personnel, and optimize resource allocation. Supervise a team of 4-15 staff members.
  • Compliance Verification: Complete operational checklists to confirm alignment with company standards.

Administrative Competencies

  • Precision: Thoroughly review processes and tasks, maintaining vigilance over team performance and operations.
  • Oversight: Allocate tasks to team members and track the outcomes of their assignments.
  • Work Coordination: Assess requirements, establish objectives, organize schedules, and manage resources. Engage in various administrative functions.

Analytical and Decision-Making Skills

  • Evaluation: Recognize critical business challenges.
  • Determination: Make informed decisions and commit to action plans.

Leadership Qualities

  • Customer-Centric Approach: Focus on enhancing customer satisfaction and address concerns with professionalism.
  • Talent Development: Mentor team members across all roles, providing constructive feedback and development plans as necessary.
  • Guidance: Steer team members towards achieving their objectives.
  • Team Motivation: Foster a positive team environment and encourage collaboration.

Communication Proficiency

  • Verbal Skills: Communicate effectively in both individual and group settings.

Upholding Corporate Standards

  • Cost Management
  • Performance Ratings
  • Health Compliance
  • Incentive Criteria
  • Commitment to a 50-hour, 5-day work schedule
  • Attendance: Managers are expected to exemplify punctuality and consistent attendance.

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