Operations Supervisor

4 weeks ago


Beverly Hills, California, United States SELIG PARKING Full time
Operations Supervisor Job Description

At SELIG PARKING, we are seeking an experienced Operations Supervisor to oversee and coordinate all activities related to our valet operation. As a key member of our team, you will be responsible for ensuring smooth and efficient operations while maintaining the highest standards of service and guest satisfaction.

Key Responsibilities:
  • Guest Interaction: Greet guests courteously and assist them in and out of their vehicles, ensuring timely service and addressing their needs promptly.
  • Vehicle Handling: Drive, park, and retrieve customer vehicles in a safe and professional manner, maintaining full compliance with standard operating procedures.
  • Operational Coordination: Assist with training and coaching an excellent valet team, ensure daily staffing needs are covered, and manage shift schedules.
  • Team Collaboration: Work closely with the front desk, bell staff, and other departments to ensure seamless guest arrivals and departures.
  • Safety and Security: Enforce all safety protocols and guidelines, report any accidents, injuries, or incidents to the Operations Manager immediately.
Requirements:
  • Must be at least 18 years old.
  • Previous supervisory experience in a luxury hotel or high-end customer service role preferred.
  • Valid driver's license with a clean driving record.
  • Ability to drive both manual and automatic vehicles preferred.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational abilities.
  • Basic English reading, writing, and communication skills.
  • Ability to stand for extended periods and meet physical requirements.
Benefits:
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Paid time off.
  • Sick leave.
  • Perks at Work - Discounted rates for theme parks, hotels, travel, etc.

At SELIG PARKING, we believe in the three A's - Attitude, Assistance, and Appearance. By maintaining the three A's, we deliver the highest standards of quality, honesty, and professionalism. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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