Technology Advisor
1 week ago
Transwestern Real Estate Services is seeking a skilled Technology Advisor to provide IT support for computer, telephone, and business systems to our team members. This role involves participating in nationwide initiatives to leverage technology and improve team member productivity and user experience.
Key Responsibilities
Respond to inquiries and requests for support from team members via our service desk system.
Identify, troubleshoot, and resolve hardware and software user issues.
Maintain necessary updates and patches to hardware and software environment.
Document all pertinent end-user identification information, including name, department/property, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Provide technical software, hardware, and network problem resolution to national users by performing question/problem diagnosis and guiding users through step-by-step solutions in both a call center environment and end-user physical locations.
Clearly communicate technical solutions in a user-friendly, professional manner.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and pass more complex end-user problems on to level two or level three support.
Identify and learn appropriate software and hardware used and supported by the organization.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Provide one-on-one end-user training as needed.
Assist with developing documentation and knowledge base articles for end users.
Assist other IT resources as needed.
Perform related duties consistent with the scope and intent of the position.
Requirements
A High School diploma or GED.
Prefer 1 to 2 years of college-level coursework in computer science, computer information systems, or networking.
A minimum of 1+ years of related experience.
Demonstrated knowledge of basic computer hardware.
Advanced proficiency with desktop operating systems, including Windows 10, Microsoft Server 2012/2016, Microsoft Active Directory, Microsoft Office 365, Citrix XenApp, Adobe Acrobat, and front-end experience supporting VOIP telephone systems and mobile device operating systems, including Android and IOS.
Experience providing IT support in a call center environment.
Demonstrate strong analytical capabilities with a high attention to detail.
Ability to handle multiple projects, changing priorities, and time-sensitive workloads.
Ability to provide general direction, be self-managed, and work independently.
Ability to provide efficient, timely, reliable, and courteous service to internal and external customers.
Ability to keep information and internal communications confidential.
Exhibit excellent verbal and written communication skills.
Must be able to remain in a stationary position 50% or more of the time and constantly operate a computer and other office productivity machinery or, by request, be provided reasonable accommodations to perform the essential functions of the position.
Work Shift
Location
Houston, TX
We Are Transwestern
Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace diversity, equity, and inclusion — not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Transwestern offers an exciting work environment, competitive salary, and excellent benefits, which include medical, dental, and vision coverage, as well as a 401(K) plan. Transwestern is an Equal Opportunity Employer.
Third Party Agencies/Vendors
Transwestern recognizes the valued service provided by its recruitment agencies and as such have a Preferred Supplier List, which whom terms of business have been agreed. Only suppliers who have signed these terms can engage with Transwestern and its Family of Companies. If you are interested in becoming a Preferred Supplier vendor, we invite you to email us only at recruittw@transwestern.com. Please provide relevant information about your agency, and our dedicated team will carefully review and approve your submission. We will reach out if we find that there is a potential match and interest in adding your agency to our preapproved recruiting vendors list. Agreements obtained outside of this formal process will not be recognized and will be deemed invalid. We appreciate your understanding and cooperation in adhering to this established procedure. Thank you in advance.
-
Sales Engineer/Technology Advisor
1 week ago
Houston, Texas, United States Daily Instruments Corporation Full timeJob Title: Sales Engineer/Technology AdvisorDaily Instruments Corporation is seeking a highly skilled Sales Engineer/Technology Advisor to join our team in Corpus Christi, Texas. As a Sales Engineer/Technology Advisor, you will be responsible for increasing our market share in the assigned region by meeting with existing and potential customers, generating...
-
Insurance Advisor
4 days ago
Houston, Texas, United States Griffin Agency Full timeJob DescriptionWe are an insurance technology and distribution platform that is revolutionizing the industry. Our innovative approach allows us to issue policies in under one minute, making us one of the top distributors of digital life insurance policies globally. Our in-house marketing team generates exclusive client requests for our advisors, and we own...
-
Career Services Advisor
4 days ago
Houston, Texas, United States Tulsa Welding School and Technology Center Full timeJob SummaryWe are seeking a highly motivated and organized Career Services Advisor to join our team at Tulsa Welding School and Technology Center. The successful candidate will be responsible for providing employment assistance to students and graduates, maintaining accurate records, and promoting the reputation and services of the school.Key...
-
Financial Advisor Trainee
3 weeks ago
Houston, Texas, United States Raymond James Full timeJob DescriptionThe Advisor Mastery Program (AMP) is a comprehensive development program designed to equip associates with the skills and knowledge necessary to succeed in the investment industry. As a Wealth Management Associate, you will partner with Financial Advisors to present financial plans to clients, leverage technology solutions, and build client...
-
Experienced Financial Advisor
4 weeks ago
Houston, Texas, United States IMG Financial Group, Inc. Full timeUnlock Your Potential as a Financial AdvisorAt IMG Financial Group, we empower our clients to achieve financial freedom and stability through tailored solutions. Our commitment to excellence, integrity, and innovation drives us to deliver exceptional service and build lasting relationships.As a Financial Advisor at IMG Financial Group, you'll have the...
-
Energy Advisor
2 weeks ago
Houston, Texas, United States Baker Hughes Holdings LLC Full timeUnlock Your Potential in EnergyAre you ready to embark on a challenging and rewarding career in one of the world's largest energy technology companies?We are seeking a talented Energy Advisor to join our Geoscience Team, where you will have the opportunity to provide technical solutions and analysis to our customers.As an Energy Advisor, you will be...
-
Energy Advisor
2 weeks ago
Houston, Texas, United States Baker Hughes Holdings LLC Full timeAbout the RoleWe are seeking a highly skilled Energy Advisor to join our Geoscience Team at Baker Hughes Holdings LLC. As an Energy Advisor, you will play a critical role in providing technical solutions and analysis to our customers.Key ResponsibilitiesProvide best-in-class solutions through geological, geomechanical, petrophysical, and reservoir...
-
Data Scientist Advisor
2 weeks ago
Houston, Texas, United States GTN Technical Staffing Full timeJob Title: Data Scientist AdvisorAbout the Role:GTN Technical Staffing is seeking a highly skilled Data Scientist Advisor to join our team in Houston, TX. As a Data Scientist Advisor, you will be responsible for leading and collaborating on multidisciplinary projects to solve operational challenges in the oil and gas industry. You will leverage your...
-
Experienced Financial Advisor
2 weeks ago
Houston, Texas, United States IMG Financial Group, Inc. Full timeUnlock Your Potential as a Financial AdvisorAt IMG Financial Group, we empower experienced financial advisors to reach new heights in their careers. Our commitment to excellence and innovation drives us to deliver exceptional service and build lasting relationships with our clients.As a Financial Advisor at IMG Financial Group, you'll have the opportunity to...
-
Financial Advisor
1 week ago
Houston, Texas, United States Fidelity Investments Full timeJob Description:We are seeking a skilled Financial Advisor to join our team at Fidelity Investments. As a Financial Advisor, you will work closely with clients to understand their financial goals and develop personalized investment strategies to help them achieve their objectives.The Expertise We're Looking ForFINRA Series 7 & 63 required prior to hireSeries...
-
IT Systems Advisor
1 week ago
Houston, Texas, United States Occidental Petroleum Corporation Full timeJob Summary:We are seeking an experienced and motivated individual to fill the position of IT Systems Advisor within our Enterprise Content Management team based in Houston, Texas.Key Responsibilities: Administer and maintain the FileNet content management system Ensure the smooth operation of IT systems and infrastructure Collaborate with the team to...
-
Experienced Financial Advisor
3 weeks ago
Houston, Texas, United States IMG Financial Group, Inc. Full timeUnlock Your Potential as a Financial AdvisorAt IMG Financial Group, we're dedicated to empowering financial professionals to reach new heights in their careers. Our commitment to excellence, integrity, and innovation drives us to deliver exceptional service and build lasting relationships with our clients.As a Financial Advisor at IMG Financial Group, you'll...
-
Strategic Advisor Relations Manager
1 week ago
Houston, Texas, United States Genpact Full timeGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and...
-
Wealth Advisor Associate
2 weeks ago
Houston, Texas, United States Linscomb Wealth Full timeJob Title: Associate Wealth AdvisorAt Linscomb Wealth, we are seeking a highly motivated and detail-oriented Associate Wealth Advisor to join our team. As an Associate Wealth Advisor, you will play a key role in advancing your career in the Wealth Advisor career path.Key Responsibilities:Client Responsibilities:Draft and deliver comprehensive financial...
-
Wealth Advisor Associate
2 weeks ago
Houston, Texas, United States Linscomb Wealth Full timeJob Title: Associate Wealth AdvisorAt Linscomb Wealth, we are seeking a highly motivated and detail-oriented Associate Wealth Advisor to join our team. As an Associate Wealth Advisor, you will play a key role in advancing in the Wealth Advisor career path and developing your expertise and skills necessary to begin building your book.Key...
-
Automotive Service Advisor
2 weeks ago
Houston, Texas, United States Enterprise Holdings Full timeJob Title: Automotive Service AdvisorEnterprise Fleet Management is seeking a highly skilled Automotive Service Advisor to join our team. As a key member of our fleet management team, you will be responsible for providing expert advice on vehicle maintenance and repair to our clients and partners.Key Responsibilities:Review and analyze repair orders to...
-
Financial Advisor
2 weeks ago
Houston, Texas, United States Voya Financial Advisors Inc Full timeVoya Financial Advisors, Inc. - Financial Professional OpportunityWe are seeking a skilled Financial Professional to join our team in the Houston area to work with plan sponsor relationships in the education market.Key Responsibilities:Prospect, schedule, and conduct one-on-one appointments with clients to recommend and implement investment...
-
Eligibility Operations Advisor
4 days ago
Houston, Texas, United States Gainwell Technologies Full timeEligibility Operations Advisor RoleWe are seeking a talented individual to join our team as an Eligibility Operations Advisor. In this role, you will be responsible for verifying, documenting, and coordinating information needed to process applications and other Eligibility Operations assignments.Key Responsibilities:Conducts health insurance policy...
-
Process Simulation Advisor
2 weeks ago
Houston, Texas, United States Motiva Enterprises Full timeJob Title: Process Simulation AdvisorMotiva Enterprises is seeking a highly skilled Process Simulation Advisor to join our team. As a key member of our Technical Excellence department, you will be responsible for building and maintaining non-linear process models (NLPMs) for refinery and chemical process units.Key Responsibilities:Build and maintain NLPMs...
-
IT Enterprise Architecture Advisor
5 days ago
Houston, Texas, United States Oxy Full timeOxy is a leading international energy company with a strong presence in the United States, the Middle East, and North Africa.We are one of the largest oil and gas producers in the U.S., with a significant presence in the Permian and DJ basins, as well as offshore in the Gulf of Mexico.Our midstream and marketing segment plays a crucial role in ensuring the...