Quality Improvement Specialist

1 week ago


Springfield, Illinois, United States SIU Medicine Full time
Job Summary

We are seeking a highly skilled Quality Improvement Specialist to join our team at SIU Medicine. The successful candidate will be responsible for managing, performing, and coordinating quality improvement activities in accordance with policies and standards of performance.

Key Responsibilities
  • Provides consultation, data management, and quality advisory functions to assist in observing correctional healthcare clinical and workflow practices, identifying gaps in performance, and opportunities for improvement.
  • Collaborates with clinicians, administrators, and other staff to design and promote best quality management practices.
  • Investigates, plans, organizes, interprets, observes, and analyzes various sources of information and clinic workflows in support of quality management reports and business operations.
  • Conducts research assignments involving the evaluation, selection, and compilation of data and information from a wide variety of sources; prepares reports requiring the synthesis or integration of subject areas or the summation of individual contributions.
  • Gathers and maintains statistical data for administrative reports, clinic utilization statistics, utilization reviews, and qualitative surveys.
  • Reviews and analyzes complex data provided by staff and additional sources, including quantitative audits and evidence-based best practices and literature reviews.
  • Provides comprehensive and timely reports and detailed analysis for administrative use.
  • Participates in the design of audit methods and instruments to measure performance and service delivery, identification of opportunities for improvement, development of action plans for resolution of identified issues, and site visits.
  • Coordinates, assists, trains, and evaluates quality management processes regularly in specific segments and as assigned.
  • Performs routine inspections and quality tests.
  • Gathers, compiles, and evaluates different program data documents and data/information collection instruments.
  • Analyzes and makes recommendations for staff training needs.
  • Reviews, evaluates, develops, and interprets policies and operational procedures, and communicates updates to staff and partners.
  • Answers complex inquiries and resolves problems requiring the interpretation, explanation, and justification of quality management and programmatic policies and procedures.
  • Drafts multi-source communications for the Data & Reports Senior Quality Specialist, Director of Expansion and Project Management, and executive staff of the OCM.
  • Produces documents which may be proprietary or highly sensitive and confidential in acceptable draft and/or final form from written copy, data analytics, or meeting minutes taken by incumbent.
  • Serves as a liaison providing authoritative information, assistance, and advice to departments, various constituencies, stakeholders, and individuals at all levels.
  • Maintains an overall awareness of organizational activities of import or impact to the designated member(s) of the unit staff and the unit.
Requirements
  • Bachelor's degree in health sciences or related field.
  • One (1) year (12 months) of Quality Improvement work experience in a clinical or healthcare related field.
  • Certification in quality or project management and/or correctional healthcare.
  • Bi-Lingual (Spanish speaking or certified in English sign language interpretation).


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