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Health Engagement Nurse

2 months ago


Washington, Washington, D.C., United States UnitedHealthcare Full time
About the Role

At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. As a Health Engagement Nurse, you'll play a critical role in promoting engagement in clinical/disease management programs, helping to improve member healthcare decisions.

This exciting opportunity is designed for an experienced nurse who can provide health education on an individual and group level, utilizing analytic data to improve employee engagement, affordability, and decision-making. You'll empower members to make better healthcare decisions and connect them with the appropriate resources.

Key Responsibilities
  • Educate members on health education and condition management, collaborating with OptumHealth to provide formal and informal education, as well as plan specifics and member resources.
  • Refer employees to available clinical programs, including premium designated physicians.
  • Create, manage, and implement employer-specific programs based on employer needs.
  • Monitor and analyze customer-specific health analytic data, developing targeted data-driven strategic plans and programs, and providing support to clinical programs.
  • Clinical interface with facilities and providers for resolution of issues concerning members, benefit interpretation, program definition, and clarification.
  • Knowledge of community resources for referral and community outreach.
Requirements
  • Registered Nurse with an active and unrestricted license for the state of residence.
  • 3+ years of clinical experience in a hospital, acute care, home health/hospice, direct care, or care management.
  • Solid presentation skills with proven experience delivering group presentations and 1:1 coaching.
  • Proficient in Microsoft Word, PowerPoint, and Excel, including the ability to navigate a Windows environment.
Preferred Qualifications
  • Bachelor's degree in Nursing.
  • Case management experience and/or Case Management Certification (CCM).
  • 3+ years of experience in managed care with significant program management experience.
  • Comfortable with individual and group presentations up to 50-100.
  • Previous wellness/disease management, program promotion, education, and development experience.
  • Diabetes education experience.
  • Community outreach experience.
  • Possess familiarity in data analysis (utilization/program outcomes) and reporting.