Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Midwest Scientific. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with timely and accurate responses to all inquiries.
Key Responsibilities:
- Answering phone calls and responding to customer inquiries in a professional and courteous manner
- Processing customer orders and resolving any issues that may arise
- Providing product information and recommendations to customers
- Collaborating with internal teams to resolve customer issues and improve overall customer experience
Requirements:
- Previous customer service experience, preferably in a call center environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
- Basic computer skills and proficiency in data entry
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Equal Opportunity Employer: Midwest Scientific is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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