Patient Service Representative
2 days ago
New Horizon Family Health Services is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Key Responsibilities:- Greets patients and visitors, directing them to appropriate locations throughout the office
- Assists patients with registration, payment collection, and other administrative tasks
- Answers incoming calls, takes messages, and forwards them to the intended party in a timely and responsible manner
- Maintains accuracy and attention to detail throughout the registration and payment collection process
- Provides excellent customer service and communication skills to patients, visitors, and healthcare team members
- High school diploma or equivalent required
- Medical office training certificate or other relevant education and training beyond high school preferred
- Two years' experience in a medical office or other healthcare facility setting preferred
- Ability to speak and communicate effectively with co-workers, patients, and the public
- Ability to understand and follow verbal and written instructions
- Basic math computation skills required
- Comprehensive benefit package for full-time employees, including paid vacation, holidays, and sick leave
- Optional benefits, including medical, dental, and vision insurance, flexible spending and health savings accounts, and voluntary life insurance
- Short-term disability and long-term disability insurance
- Optional contribution to a 403(b) retirement plan with up to 4% employer match after the first year of employment
New Horizon Family Health Services is a Federally Qualified Health Center (FQHC) dedicated to providing quality, affordable, and compassionate patient-centered healthcare to our community. Our mission is to improve the health of the communities we serve, and our vision is to be one of the healthiest communities in the nation.
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