Customer Service Representative
2 weeks ago
Bowlero Corp is seeking a dynamic and friendly Greeter/Counter Desk Associate to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.
Key Responsibilities:
- Provide friendly and inviting service to guests in person and over the phone
- Manage the waitlist and track availability
- Assign lanes, shoes, and other equipment as needed
- Prepare for leagues and events
- Ring sales at the counter and follow cash control procedures
- Notify mechanics of any pinsetter malfunctions and log issues
- Assist guests with basic bowling instruction
- Operate POS system, central panel, computers, and P/A system
Requirements:
- High school diploma or equivalent restaurant/hospitality experience (optional)
- Proven success in school or previous job experience
- Excellent telephone etiquette
- Must meet minimum age required by state law to serve alcohol
Perks:
- Free bowling
- $1 arcade play
- 20% off events
- 50% off food and beverages
Work Environment/Physical Demands:
- Typical entertainment center environment with walking, bending, and standing for periods of time, and occasional lifting with assistance
Bowlero Corp is a leading entertainment company with over 350 destinations across North America. We offer a dynamic work environment, competitive pay, and a range of benefits, including employee assistance program, employee discount, retail discounts, wireless discounts, 401(k), employee stock purchase program, flexible schedule, and referral program. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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