Customer Service Liaison

1 week ago


Chattanooga, Tennessee, United States Adorama Camera, Inc. Full time

As a key member of our team at Adorama Camera, Inc., the Customer Service Liaison will be responsible for monitoring incoming tasks through Jira and maintaining visibility of priority orders to ensure timely production and shipping. Key responsibilities include:

Key Responsibilities:

  • Monitoring and prioritizing customer service tasks through Jira and email communication.
  • Maintaining visibility of priority orders, replacements, and old orders to ensure timely production and shipping.
  • Documenting customer service interactions and maintaining accurate records.

Requirements:

  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and ability to maintain accurate records.


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