Director, Business Service and Operations
5 days ago
HighTower Advisors is a leading wealth management firm that provides investment, financial, and retirement planning services to individuals, foundations, and family offices. We also offer 401(k) consulting and cash management services to corporations.
Our StoryWe were founded in 2008 with a mission to empower our vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of a well-balanced financial future.
Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional results for our clients. We are looking for a talented individual to join our team as a Director, Business Service and Operations.
Job SummaryWe are seeking a highly experienced and skilled Director, Business Service and Operations to oversee the planning, execution, and delivery of projects. The successful candidate will have a strong background in project management, business operations, and leadership.
Key Responsibilities- Oversee the planning, execution, and delivery of projects to ensure they are completed on time, within scope, and within budget.
- Collaborate with senior leadership to define project objectives, strategies, resource capacity, and timelines.
- Effectively communicate with a wide range of stakeholders to ensure alignment on project objectives and any risks, actions, issues, and/or decisions that need to be addressed.
- Develop and implement change management strategies to minimize disruption and maintain engagement for all stakeholders.
- Leverage key performance indicators (KPIs) and metrics to track project progress and measure success.
- Regularly report on project status, risks, and outcomes to senior leadership and relevant stakeholders.
- Identify lessons learned and best practices from projects and leverage them to improve future processes.
- Ensure compliance with HighTower project management standards and best practices.
- Bachelor's degree in Business Administration, Management, or a related field.
- 10+ years of experience in managing complex projects, ideally within a mergers and acquisitions context.
- Experience in the financial services industry, particularly the RIA space, is preferred.
- Excellent leadership skills with the ability to influence and motivate cross-functional corporate teams and advisor teams.
- Coverage on the first day of employment for medical, dental, and vision insurance.
- Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver).
- Flexible PTO plan.
- Hybrid model work schedule (50% in office).
- 401k matching plan.
- HSA employer contributions.
- Student loan assistance.
- Pet insurance.
HighTower Advisors is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
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