Director, Business Operations

7 days ago

Chicago, Illinois, United States Canadian Imperial Bank of Commerce Full time
Job Summary

We are seeking a highly skilled Director, Business Operations to join our team at the Canadian Imperial Bank of Commerce. This is a key leadership role that will support the Office of the Chief Administrative Officer (CAO) strategy through partnership with first line of defense teams to enable effective risk management across CAO activities.

Key Responsibilities
  1. Support the development, design, and enhancement of internal controls to ensure effective risk management.
  2. Track and opine on remediation of deficiencies and risk issues, and report incidents to stakeholders.
  3. Facilitate risk reporting, design risk training, and manage centralized standards and procedures.
  4. Collaborate with management to understand activities executed across each business, document processes, and recommend enhancements to promote sound risk management.
  5. Review changes and promote adherence to applicable policies, standards, and guidelines issued by Independent Risk Management and Control Groups.
  6. Escalate and report data, fraud, and privacy incidents, and work with management to document root cause analysis and coordination of remediation.
  7. Design and deliver risk reporting to enable leadership teams to assess and effectively manage risks unique to each activity.
  8. Manage quarterly attestation cycles to facilitate timely and accurate execution, in conformance with applicable requirements.
  9. Work with management to develop remediation action plans to address control vulnerabilities and enhancements, and perform sustainability testing and effective challenge.
  10. Document and support ongoing compliance monitoring, where applicable.
  11. Create, review, and modify training curriculum to promote awareness of business risk management accountabilities.
  12. Identify and deploy centralization opportunities to enable efficiencies across the business and promote alignment in risk management practices.
  13. Serve as liaison to review new requests for information (RFIs) and vet materials in connection with assurance, including Internal Audit, Regulatory exams, 2LoD testing, etc.
  14. Participate in annual refresh of Risk Appetite Statement (RAS) and non-RAS business metrics.
  15. Support compliance with the records management program.
  16. Participate in special projects as needed.
Requirements
  1. 7-10 years of experience in compliance, risk, project management, audit, or governance role in a financial services organization.
  2. Strategic thinker with prior management experience.
  3. Bachelor's degree, ideally in Business, Management, Audit, Legal, or related field required.
  4. Highly motivated, self-starter; able to work in a fast-paced, results-driven environment, and comfortable working in non-routine situations.
  5. Strong interpersonal, written, verbal, and presentation skills; ability to articulate complex issues concisely and communicate effectively and comfortably with senior leadership.
  6. Excellent relationship building and stakeholder management skills.
  7. Ability to execute tasks under aggressive targets and effectively manage to change in plan.
  8. Strong initiative, energy, and confidence completing projects with limited supervision.
What We Offer

We offer a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What You Need to Know
  1. We are committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.
  2. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
  3. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office).

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