Operations Director

3 days ago


Livonia, Michigan, United States Vaco Full time
Job Summary

Vaco is seeking a highly skilled and experienced District Manager of Operations to lead our urgent care centers in delivering exceptional patient care and achieving financial objectives.

Key Responsibilities
  • Leadership and Team Management: Oversee regional teammates, manage hiring, employee relations, performance assessments, professional development, mentoring, and disciplinary actions.
  • Quality and Patient Experience: Ensure high-quality, compassionate care to every patient and partner with regional leadership to uphold patient service standards.
  • Financial Management: Achieve financial objectives by managing revenue, labor, and supply expenses.
  • Strategic Planning: Foster a team that embodies and communicates the organization's Mission, Vision, and Values, and enhance team member satisfaction and retention through effective communication, recognition, teamwork, and robust employee relations practices.
Requirements
  • Education: Bachelor's degree
  • Experience: Minimum of 3 years multi-site management experience (preferably in urgent care or physician practice operations)
  • Qualifications: P&L responsibility for a minimum of 3 locations, or equivalent combination of education and experience
Equal Employment Opportunity

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.


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