Customer Service Representative

4 weeks ago


Denver, North Carolina, United States Massage Envy Full time

Overview:

At Massage Envy, we're dedicated to helping our clients feel their best. As a Sales and Service Associate, you'll play a key role in delivering an exceptional experience and growing our member base.

Perks and Benefits:

  • Paid time off for full-time employees
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month

Responsibilities:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base both in-person and through outreach

Culture and Support:

  • Trained leadership that is invested in your success
  • Award programs to recognize outstanding performance
  • A caring community that celebrates individuality and shares knowledge


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