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Business Process Improvement Specialist
4 weeks ago
At Zolon Tech, we are seeking a skilled Business Process Improvement Specialist to join our team. This role centers around enhancing business processes by integrating engineering insights with broader organizational needs.
The primary goal is to translate business requirements into measurable metrics, track performance, and suggest improvements for more efficient processes.
The role requires strong analytical skills to evaluate current processes, develop data models, and communicate findings across various levels of the organization.
Responsibilities:
Insight Development:
Translate business needs into actionable insights, developing metrics that reflect performance and guide decision-making.
Process Improvement:
Evaluate existing processes, analyze metrics, and identify areas for optimization. The focus will be on reducing variation and improving overall efficiency.
Collaboration:
Work closely with cross-functional teams (especially engineering) to understand and document current processes, and propose solutions for improvement. Communicate findings and recommendations effectively to all levels of management.
Metrics and Monitoring:
Develop and monitor performance metrics to ensure they align with business objectives, tracking both the "what" and the "why" behind performance data.
Stakeholder Engagement:
Liaise with multiple stakeholders to validate business requirements and ensure new insights meet the needs of the organization.
Continuous Improvement:
Implement and monitor process improvements, ensuring that outcomes are measurable and contribute to long-term business goals.
Required Skills:
Bachelor's degree in fields such as mathematics, statistics, engineering, or business management. 5-7 years of relevant work experience, particularly within complex engineering systems. Strong communication, organizational, and critical thinking skills, with an emphasis on team collaboration. Experience with data collection and interpretation to guide organizational improvements. Knowledge of technical strategies, methodologies, and standards.
Preferred Skills:
Self-starter with a keen eye for detail and an ability to organize complex information. Familiarity with iterative delivery models, metrics development, and performance tracking. Capable of driving improvements across technical and business teams.
