Retail Store Manager

4 days ago


La Puente, California, United States Goodwillsocal Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Lead Associate to join our team at Goodwill Southern California. As a Retail Lead Associate, you will be responsible for leading a team of sales associates and providing excellent customer service to our customers.

Key Responsibilities:

  • Lead a team of sales associates to achieve sales goals and provide excellent customer service.
  • Assist with visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Process sales transactions and handle customer returns and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Assist with inventory management, including receiving and stocking merchandise.
  • Participate in ongoing training and development to improve sales and customer service skills.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of retail experience, preferably in a supervisory role.
  • Excellent communication and customer service skills.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Preferred Qualifications:

  • Bilingual in Spanish or other languages.
  • Experience with inventory management and visual merchandising.
  • Knowledge of Microsoft Outlook and other technology systems.

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